Work

A selection of what I've delivered. .

Customer & Prospect-Facing

  • A PMM-owned customer feedback loop for finding and scaling product-market fit.

  • The detailed playbook behind the Nail It, Scale It framework.

  • A first-call deck built around deep discovery instead of a feature tour. · Heap

  • Customer-education e-book that helps Heap users drive adoption and results. · Heap

  • Objection-handling deck showing how Heap complements a buyer's existing stack. · Heap

  • First-call deck that repositioned Radiant Logic around identity data. · Radiant Logic

  • "Customer for Life" story used with both buyers and industry analysts. · Freshworks

  • Ghostwritten thought-leadership journal on scaling IoT. · Cognizant

  • Sales deck for Cognizant's automation and bots services. · Cognizant

  • Series A launch datasheet for Valimail's anti-phishing product. · Valimail

  • Sales-deck appendix of proof points and customer quotes. · Heap

  • Analyst-relations win moving Freshworks from Niche to Visionary after four years. · Freshworks

  • Competitive positioning that counters FUD on data governance. · Heap

  • How Cognizant's IoT solution connected KFC's commercial fryers. · Cognizant

Product & GTM Team-Facing

  • Executive review of launch campaign results and the next wave. · Heap

  • Workflow mapping sales plays to content by deal stage.

  • Framework aligning sales plays with the content each stage needs.

  • Rebuilt deck focused on deep discovery and sharper prospect qualification. · Heap

  • Competitive battlecard for deals against SailPoint. · Radiant Logic

  • Radiant Logic customer story featuring Nationwide. · Radiant Logic

  • Radiant Logic sales play for IGA opportunities. · Radiant Logic

  • Radiant Logic sales play for its identity data hub. · Radiant Logic

  • Sales kickoff training deck on why change, why now, why us. · Radiant Logic

  • Competitive battlecard for deals against Okta. · Radiant Logic

  • An adaptable framework for sizing and running product launches.

  • Launch checklist and project plan for Heap Illuminate. · Heap

  • Outbound sequence for the VP of Customer Service persona. · Freshworks

  • Call script for the Customer Support Manager persona. · Freshworks

  • Launch messaging hierarchy for Heap's Proactive Insights. · Heap

  • Sales-training win story from a PepsiCo IoT deal. · Cognizant

  • Campaign brief that aligned the marketing team on launch. · Heap

  • Monthly sales-training deck of recent wins. · Freshworks

  • Content plan tied to sales stages and the Three Whys framework. · Heap

  • Collateral library organized by deal stage. · Heap

  • Video program used for sales training and product feedback. · Radiant Logic

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